Contact information

Effective date: October 7, 2026

Email hello@doublewallpadel.com for customer service, order questions, returns, delivery issues, or product damage and defects. Include the order number when asking about an existing order. For damage or defects, include photographs of the product, packaging, and shipping label when available.

Do not send a return until we provide return instructions. The fulfillment address shown on a package is not necessarily the correct return address.